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The possibilities that you see depends largely on what you're looking for, and on the quality of the questions being asked.

Tony Nutley

Management is doing things right; leadership is doing the right things.

Peter F . Drucker Life is change. Growth is optional. Choose wisely.

Karen Kaiser Clark

The greatest discovery of my generation is that human beings can alter their lives by altering their attitudes of mind.

William James Men take only their needs into consideration, never their abilities.

Napoleon Bonaparte

Whether you think that you can or think you can't, you are usually right.

Henry Ford Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us.

Marianne Williamson

ROI Research & Comment

International Coach Federation and Linkage, Inc, "Analysis of the 1999 Survey on Coaching in Corporate America", November 22, 1999

International Coach Federation

In a survey of 4000+ corporations on their involvement with corporate coaching3, the primary benefits of coaching reported are (in order):

  1. Improved individual performance
  2. Bottom line results (including profit)
  3. Client service and competitiveness
  4. Development of people for the next level, including confidence raising, skills and self empowerment, goal achievement, relationship improvements, and retention.

FORTUNE Magazine

"Business coaching is attracting America's top CEOs because, put simply, business coaching works. In fact, when asked for a conservative estimate of monetary payoff from the coaching they got... managers described an average return of more than $100,000, or about six times what the coaching had cost their companies."

Research by International Coach Federation

"Survey of Coaching Clients". Research took place during 1998. 81.9% said it was important to them that their coach has special training in coaching. The outcomes that clients most often attribute to their coaching are:

  1. Higher self-awareness (68%)
  2. A more balanced life (61%)
  3. Smarter goal-setting (62%)
  4. Lower stress levels (57%)
  5. Greater self-confidence (52%)
  6. 70% of clients said their investment in a coach was VERY valuable.

Survey of UK organisations conducted by The Chartered Management Institute and Campaign for Learning, supported by Lloyds TSB.

While 33% of respondents had received coaching themselves, 80% believe that they would benefit from coaching/more coaching in their place of work while 93% believe that coaching should be available to all employees. Coaching was perceived as great benefit in a range of areas. Not surprisingly development of task-specific skills was seen important but, as if to confirm the great value of "soft skills" within the working environment, Managers also felt they wanted more support to develop personal effectiveness, emotional intelligence, assertiveness or communication skills. All of these are areas where coaching can have a real impact in a short period of time.

HARVARD BUSINESS REVIEW, Nov. 2004

"Many of the world's most admired corporations, from GE to Goldman Sachs, invest in coaching. Annual spending on coaching in the U.S. Is estimated at roughly $1 billion".

Literature Review: (PDF)
Coaching Effectiveness
Research into Leadership’ projects. commissioned by the NHS Leadership Centre

 
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